Payment Information

Patients who are members of a Health Fund are advised to contact their fund prior to admission to confirm exactly what is covered and what is not covered. Patients / relatives should be aware that not all fees and expenses are always covered by health insurance.

If you have health insurance, admission staff will ask for a signature on a claim form so the hospital can claim directly from the health fund on your behalf. On admission or at pre-admission, patients will be required to answer the National Private Patient Hospital Claim Form and also sign a financial consent form.

Payment of all out-of-pocket expenses is required at time of admission; the hospital accepts all major credit cards, cheques or cash.  Patients are provided with a detailed itemised estimate prior to admission.

Self-funded patients will be required to pay the estimated total cost of hospitalisation on admission.

The Department of Veterans’ Affairs (DVA) will meet all hospital costs for ‘Gold Card’ holders; cover is for shared room accommodation only. If DVA patients wish to be upgraded to a private room (if available), a daily fee is charged. Please contact admissions staff on (02) 6627 9223 for costings and availability.

Patients whose accounts are subject to Workers Compensation or Third Party claims, must provide the hospital with written approval from the Insurance Company for hospitalisation expenses PRIOR to admission. Insurance claims cover shared room accommodation only. The patients’ doctor is responsible for obtaining Workers Compensation approval or Third Party from the insurance companies.